Your Questions, Answered.
How does pre-order work?
When pre-orders are open, you can place your order, which essentially reserves the item for you. You’ll be given a small timeframe during which you can expect your order to arrive. Occasionally, and on certain items, we include complimentary gifts as a thank-you for pre-ordering.
How long is delivery?
For UK orders, delivery typically takes 3–7 business days once your order is dispatched. For European orders, delivery takes 5–14 business days. Please note that this applies to regular orders and may differ for pre-orders, as pre-order delivery is based on the timeframe provided during the ordering process.
What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience seamless. These include:
- Credit/Debit Cards: Visa, Mastercard, American Express, and Discover
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay
- Klarna (for flexible payment options)
- Bancontact, iDEAL, and UnionPay
Where do you get your products from?
We’re a small team working between the Gulf and London, and we’re passionate about bringing you unique, high-quality products. Our aim is to blend the best of both regions, offering something special that reflects our connection to both cultures.